Paratransit ADA Policy Manual
While this is a specialized service and you can make appointments as an individual, this is also a public transportation service. Please keep in mind there could be more than one passenger aboard the bus at a time. Rides can be requested from and to any location within our service area. Please be sure to have the address you need to go to or from when calling in to request a ride.
Paratransit provides origin-to-destination service. The Paratransit driver, or operator will assist you with boarding and debarking the vehicle. Paratransit driver will also help you secure yourself or your mobility device on the vehicle. Due to safety reasons, our Paratransit driver must always remain within sight of their vehicle. Unfortunately, the Paratransit driver, or operators are unable to either enter a residence or business to assist you further, or lift/carry you or your belongings.
PARATRANSIT ADA POLICY MANUAL