Show All Answers

1. How do I reclaim my animal from the custody of Animal Care & Control?

To reclaim an animal from our custody, you will be required to present your driver’s license or photo identification. You will also be required to produce records that show the animal has a current rabies vaccination and city license. 

If you do not currently have one or both, you will be required to get a rabies shot within 24 hours and purchase a city license from the City Treasurer’s Office. 

Summonses may be issued for non-compliance with City Code and you may be charged for allowing your animal to run at large. 

You will be required to pay the board fee of $12.00 per day for every day your animal was held at the pound. If your animal was seized for a violation of animal welfare code, the General District Court Judge will determine if the animal will be returned to your custody and/or if the issue that constituted the violation must be corrected to the satisfaction of the Animal Control Officer prior to the animal’s release or shortly thereafter. 

Seizure of an animal may also include additional summonses being served such as animal cruelty code violations. You will be responsible for repaying any veterinary costs incurred on behalf of the animal while in the care of Animal Care & Control.

Show All Answers

1. Why has my water bill increased?

The city has new rates that were approved by City Council to meet necessary changes and upgrades for the utility infrastructure.

View PDF version of current rates HERE

2. What is the Garden Meter Process?

When submitting a garden meter adjustment it MUST have the following:

• Pictures of the meter for the previous month and current month
• Account number
• Date it is being submitted

In order for your garden meter to be applied it MUST be turned in between the 1^st and 10^th of every month.

Your adjustment must be worth $6 or more to be adjusted on your bill, if it is not, we will collect them until you reach the minimum amount.

If you email them or have any questions, please send to citycollector@petersburg-va.org. 

3. When is the Billing & Collections Office open?

The Office of Billing and Collections has moved from City Hall and is now located at 144 N Sycamore Street

Their hours are as follows:

Monday - Friday:  9:00am - 4:30pm

Saturday: Closed

Sunday: Closed 

Due to COVID-19, hours may have changed. See COVID-19 Updates HERE

4. When are utility bills due?

Utility bills are due on the 5th of the month. 

The City reserves the right to revisit this schedule due to continued and/or unforeseen impacts of COVID-19.

We appreciate the patience of our community as we strive to preserve the safety of both our residents and employees.

 

5. Why am I charged for a vehicle decal?

While vehicle owners no longer need to display a decal in the front window (effective since June 11, 2018), residents with personal property will be charged a registration fee due at the time of the second half of personal property taxes.  

Background: Petersburg City Council voted and approved to eliminate the physical vehicle decal and distribution of the decal effective June 11, 2018. A public hearing on this was topic was held on February 6, 2018.

 

Show All Answers

1. What is the real estate tax rate?

The real estate tax rate is set each year by the City Council. The current tax rate is $1.35 per $100 of assessed value.

2. How can I determine what the tax amount is on a property and if the taxes have been paid?

Contact the Treasurer’s office, First Floor of City Hall, 135 N Union St., Petersburg, VA 23803, or telephone (804) 733-2322.

3. Where should real estate tax payments be made and how often are they due?

Payments are due quarterly. Options for tax payments include: 

• Pay Online Here
  • There is a 3% convenience fee with credit cards. There is no convenience fee for paying by check electronically. The online payment site is available 4 a.m. to 11 p.m. Daily.

• In-Person: Fiscal Management Office: 144 N. Sycamore Street, Petersburg 
• Monday - Friday: 9:00 a.m. - 4:30 p.m.
• Saturday & Sunday: Closed

• Dropbox: You are able to drop off your payment at any time to the drop box located at 144 N. Sycamore Street. Payments dropped off are collected and processed the following business day.

• Mail:  All Payments may be mailed to the following locations:

           - Personal Property:  P.O. Box 1271 Petersburg, VA 23804

           - Real Estate:  P.O. Box 1271 Petersburg, VA 23804

           - Utilities:  P.O. Box 1271 Petersburg, VA 23804

           - Miscellaneous: P.O. Box 1271 Petersburg, VA 23804

For Questions regarding payments please email: CityCollector@Petersburg-va.org or call 804.733.2349

4. Where should I go to record or research a property deed or lein?

The deeds and other legal documents related to real property are recorded and filed with the Clerk of Circuit Court, 7 Courthouse Ave., Petersburg, VA 23803, or telephone 804-733-2367.

5. How can I get a copy of a plat or property survey?

Surveys are often recorded with the deeds and maintained in the office of the Clerk of Circuit Court, 7 Courthouse Ave., Petersburg, VA 23803, or telephone 804-733-2367.

6. Does the City of Petersburg have GIS shape files and/or layers?

The new GIS website can be accessed HERE

If you have an immediate GIS or mapping need please contact the City Assessor’s Office at 804-733-2336.

7. How can I get a copy of a city tax map or other map maintained by the City of Petersburg?

Tax maps, sewer maps, utility maps, and miscellaneous maps are located in the Office of the City Engineer

Address: 1340 E. Washington Street - Petersburg, VA 23803

Telephone: 804-733-2355

Click here for Engineering webpage

Click here for Engineering Staff Directory

**Currently, City Offices are closed to the public due to the COVID-19 Pandemic. Please call the Engineering Office before scheduling a visit.**

8. Which department handles the Elderly Tax Relief and Veterans Tax Relief programs?

Contact the Commissioner of the Revenue

Address: 144 North Sycamore Street - Petersburg, VA 23803 

Telephone: 804-733-2317

Commissioner of the Revenue webpage

Commissioner of the Revenue Staff Directory

CLICK HERE FOR APPLICATION FOR REAL ESTATE TAX RELIEF FOR THE ELDERLY OR DISABLED

9. Where do I apply for tax exemption for my property?

Click here for applications and forms

Exemptions by Classification and Designation

Certain real estate owned by religious, educational, and charitable organizations may be exempt from taxation. Real property exemptions are authorized by the Constitution of Virginia, Code of Virginia § 58.1-3600-3651. Exemptions fall into two categories. Exemption by "Classification" relates to property used for such uses as schools, houses of worship, or volunteer fire departments: Exemptions by "Classification" are administratively processed by the City Assessor’s Office.  All requests for Exemption by Classification should be made by making application with the City Assessor’s Office.   

 Exemptions by "Designation" relate to property used for purposes, and by organizations, not specifically "classified" in the Constitution of Virginia or Code of Virginia. Exemptions by "Designation" must be approved by the City Council: There is currently a moratorium on exemptions by "Designation" in effect.

Rehabilitation Tax Credit Program – Encouraging Rehabilitation

The City Assessor’s Office administers a program to encourage both homeowners and businesses to rehabilitate their properties and in return not pay full taxes on those improvements for a period of five years. The program is authorized by the Code of Virginia § 58.1-3220 & § 58.1-3221. The program criteria varies slightly between residential and commercial properties, as well as between certain areas of the City: Please see the an application for the current criteria.  The exemption commences July 1st of the tax year immediately following completion of rehabilitation.  The exemption is calculated at 100 percent of the rehabilitation credit for five years. An application must be filed prior to any renovations being started.  Application fees are $125 for residential properties and $250 for commercial properties.

Land Use Program – Agricultural, Horticultural & Forest Land

The Land Use Assessment Program is provided for in the Code of Virginia § 58.1-3230-43 and allows localities to offer a program of special assessments for agricultural, horticultural and forest lands. Properties that qualify for this program are assessed on the value of the land for their production rather than fair market value. The purpose of the program is to encourage the continuation of farming and forestry. Various criteria, qualifying conditions and restrictions exist for acceptance and continuation in the program.

Initial applications ($500 application fee) and annual revalidation applications must be filed by May 1 for July 1. A revailidation application fee of $500 is charged once every six years. Late initial applications and late revalidation applications may be filed from May 2 through June 30 with a $550.00 late application fee.

Damage Tax Abatement

 In accordance with the Code of Virginia § 58.1-3222  property owners may be eligible for a real estate tax adjustment if they have been unable to use their home or a building for more than 30 days due to damage by a fortuitous happening beyond the control of the owner. The adjustment is based on the time period the building is unfit for use or occupancy. To qualify, property owners must meet all of the following criteria:  

1. The destruction or damage to the building decreases its assessed value by $500 or more.
2. The damage causes the building to be unfit for use or occupancy for 30 days or more.

 The owner of the property files a Real Estate Tax Abatement Application within 6 months from the date of the damage.

All requests for real estate tax abatements should be made by filing a Real Estate Damage Tax Abatement Application. Submission of the application to the City Assessor’s Office will be followed by an initial inspection by the City of Petersburg Code Compliance to determine if the building is unfit for use and habitation. It is the responsibility of the property owner to notify the City Assessor’s Office when the building has been made fit for use and habitation again.

If the application is approved after the follow-up inspection, an adjusted tax bill will be computed according to the ratio which the portion of the year the building was fit for use, occupancy and enjoyment bears to the entire year. The bill will be adjusted by the Treasurer.

Conservation Easements

The placement of a conservation easement or preservation easement on a property may reduce the real estate tax liability as a result of the diminution of the assessed value. Information on conservation easements and preservation easements is available from organizations such as the Virginia Outdoors Foundation, Nature Conservancy and the Commonwealth of Virginia’s Division of Historic Resources.

Show All Answers

1. Who do I call if I believe I've been billed incorrectly on my personal property, real estate, or water / sewer or wastewater bill?

If you have been assessed or billed incorrectly on your personal property bill, please contact the Commissioner of the Revenue’s Office at 804-733-2315. 

If you have been assessed or billed incorrectly on your real estate bill, please contact the City Assessor’s Office at 804-733-2333. 

If you have been assessed or billed incorrectly on your water / sewer or wastewater bill, please contact the Billing & Collections Department at 804-733-2349. 

Show All Answers

1. What building code has been adopted by Petersburg?

Virginia Uniform Statewide Building Code 2015 Edition (Effective September 4, 2018) adopts the 2015 International Code Council’s volume of codes. 

The Frost Line depth is 18 inches. Wind Speed is 90 mpg (3sec.gust). The City uses a snow load of 20 PSF.

2. When is a Building Permit Required?

Within the City of Petersburg, permits are required for all work except ordinary repairs.  

The Building Official’s Office recommends that before any work is started that you review any permit requirements that may apply to the description of work contained in the documents below.

Residential (Single Family, Duplexes and Townhomes)

Requirements for Commercial and Residential Building Permits 

Permit Requirements

3. What permit applications are available online?

Permit Applications Below: 

• Building Permit
• Electrical Permit
• Mechanical Permit
• Plumbing Permit
• Site Plan
• Operational Fire Permit
• Fire Protection System Permit

Building Permit Fee Schedule

This information is to be used as a guide. Fees will be tabulated and must be paid when permits are issued.  DO NOT SEND PAYMENT WITH APPLICATIONS.

1 & 2 Family Residential - .63 (5/8) % of estimated cost + $25.00 base fee (this includes garages, gazebos, decks, swimming pools, residential, demolition and all other residential construction) 

Commercial - 1% of estimated cost + $75.00 base fee (this includes hospitals, hotel/motels, radio towers, apartments, commercial demolition and all other commercial construction)

Add 2% State tax to total permit cost

Beginning work without a permit - $50.00 

Re-inspection fee $50.00 (due to negligence on the part of permit holder) This includes, but is not limited to:

• Scheduled inspection and work not ready for inspection
• Site secured and inspected
• Dangerous conditions

Electrical Permit Fee Schedule 

1 & 2 Family Residential - 1% + $25.00 of estimated cost (this includes garages, gazebos, decks, swimming pools, residential, demolition and all other residential construction) 

Commercial - 1% + $75.00 of estimated cost (this includes hospitals, hotel/motels, radio towers, apartments, commercial demolition and all other commercial construction) 

Add 2% State tax to total permit cost

Beginning work without a permit - $50.00 

Re-inspection fee $50.00 (due to negligence on the part of permit holder) This includes, but is not limited to:

• Scheduled inspection and work not ready for inspection
• Site secured and inspected
• Dangerous conditions

Mechanical Permit Fee

Schedule 1 & 2 Family Residential - 1% + $25.00 of estimated cost (this includes garages, gazebos, decks, swimming pools, residential, demolition and all other residential construction)

Commercial - 1% + $75.00 of estimated cost (this includes hospitals, hotel/motels, radio towers, apartments, commercial demolition and all other commercial construction)

Add 2% State tax to total permit cost

Beginning work without a permit - $50.00

Re-inspection fee  $50.00 (due to negligence on the part of permit holder) This includes, but is not limited to:

• Scheduled inspection and work not ready for inspection
• Site secured and inspected
• Dangerous conditions

Plumbing Permit Fee Schedule

1 & 2 Family Residential - 1% + $25.00 of estimated cost (this includes garages, gazebos, decks, swimming pools, residential, demolition and all other residential construction)

Commercial - 1% + $75.00 of estimated cost (this includes hospitals, hotel/motels, radio towers, apartments, commercial demolition and all other commercial construction)

Add 2% State tax to total permit cost

Beginning work without a permit - $50.00

Re-inspection fee $50.00 (due to negligence on the part of permit holder) This includes, but is not limited to:

• Scheduled inspection and work not ready for inspection
• Site secured and inspected
• Dangerous conditions

Online Permits

4. How should Street Addresses be displayed in Petersburg?

Building and premises are to be identified with numbers visible from the street.  Numbers shall be affixed to the building/premises.  

Numbers shall be at least four inches high and half inch wide; their color shall contrast with the background.  

It shall be unlawful for any person to remove/destroy any such number, except to repair or replace.  Mail boxes do not count as property I.D.

5. How should property be boarded up?

Each opening is to be secured in the following manner: 

1. Using CD exterior grade plywood 3/8 inch thick cover the opening from inside frame to inside frame.  The plywood covering shall be affixed to the inside frame of the opening,10 inches apart, using #8 or #10 nails of not less than 2 1/2 inches in length.  The plywood shall be secured in such a manner that 250 pound force applied perpendicular to the plane of the opening will not remove the plywood cover from the opening.   

2. In the event that storm windows or other hindrances exist, a perimeter application of 2x4 lumber shall be fixed in place.  The exterior dimensions of the 2x4 lumber framing shall be fixed in place.  The exterior dimensions of the 2x4 lumber framing shall not exceed the exterior dimensions of the opening to be covered.  The 2x4 frame shall be affixed in such a manner that the framing will resist a  250-pound force applied perpendicular to the surface.  A 3/8 inch thick plywood covering of CD exterior grade plywood shall be applied to the framing.  The covering shall not overhang either the exterior dimensions of the opening or the lumber framing.   The plywood covering shall be affixed either to the 2x4 framing or to the inside frame of the opening using screws of not less than 2 1/2 inches in length.   

3. The exterior exposed facing of the plywood and the 2x4 framing shall be painted using a primer and two coats of a black exterior latex paint.

6. Where can I report overgrown grass/weeds?

Grass and weeds in excess of (12) inches may be in violation of Petersburg City Code 50-63, 98-22 or 98-126. 

If you believe there is a violation of this section, please use this link to report a concern.  Residents can also call the Grass Hotline at 804-324-5748. 

7. Is a permit required for Pools, Hot Tubs, and Spas?

The Virginia Uniform Statewide Building Code (VUSBC) requires a permit for all swimming pools, hot tubs or spas that meet ANY of these condition: 

1.  Greater than 150 square feet (approximately 7’ in diameter). 

2.  With more than 5000 gallons of water. 

3.  Deeper than 24"   

The International Residential Code (IRC) does not distinguish between in-ground or aboveground, indoor or outdoor swimming pools.  The code required spas and hot tubs to conform to the same requirements as swimming pools.  Pools for (fish or flora) landscaping are exempt from this section regardless of the size.

SWIMMING POOL AND BARRIER PERMIT APPLICATION 

8. What is required of property maintenance?

The exterior of a building shall be maintained in good repair and structurally sound. 

Included, but not limited to: doors, windows, frames, porches, balconies, trim and decks, gutters, downspouts, flaking and peeling paint, structural members, roots, stairway, rails, rotting, and decaying wood.

9. What is a Site Plan?

A site plan is a drawing that shows an interested party what the development plans are for the land. 

Site plans are required for a property if the following situations apply: 

- New Structure on vacant lot 

- Addition to existing structure 

- Accessory Structure 

How the Review Process Works

After the application and construction documents have been submitted: 

1. Plan reviewers from all applicable departments will review the submitted plans and documents to evaluate code and ordinance compliance:
   • Building Inspections – reviews application and plans for code compliance.
   • Planning - reviews plot plan for setbacks, easements and zoning compliance
   • Utilities – reviews plot plan and application for water and sewer availability, and encroachments into water and sewer easements
   • Environmental Engineering – reviews plot plan for erosion control, drainage, and Chesapeake Bay Act, as well as setbacks from all easements and environmental features.
   • Fire Marshal - for fire suppression systems/ site plan for fire code compliance.
   • Budget Management – reviews application for proffer payments (when applicable)
   • Health (when applicable) 
2. If the construction documents are approved, the permit may be issued.
3. If corrections are required:
   1. By Plan Review - the plans are placed on “hold” and the applicant is notified by telephone or email (based on the alternative selected at the time the application is submitted).
   2. By any of the other departments listed in #1 above - a letter will be mailed once the last department review has been completed.
4. The applicant can meet with review staff to discuss outstanding issues.
5. If necessary, the applicant takes the plans back to make the necessary changes.
6. The applicant submits the corrected construction documents for re-review. Permits will not be issued until construction documents comply with the Codes.

Online Site Plan Form

10. How do I report Trash and Debris?

Lumber, trash, junk, and debris on private property may be a violation of Petersburg City Code 50-62.  

If you believe that there is a violation of this section, you may visit City Code section 50-62 for more information or contact Code Compliance at (804)733-2409.

You can also submit a concern HERE

11. How do I report an Unsafe Structure?

The City uses the following lines to deem an existing structure unsafe: 

- Determined by the code official to be dangerous to the health, safety and welfare of the occupants of the structure or the public.

- Contains unsafe equipment that is so damaged, decayed, dilapidated, structurally unsafe or such faulty construction of unstable foundation that partial or complete collapse is likely. 

- A vacant existing structure, unsecured or open 

Report an unsafe structure HERE

Show All Answers

1. Do I need to file an individual personal property filing form each year?

No. The City of Petersburg has adopted the file by exception procedure beginning January 2014. Taxpayers will no longer be required to file a personal property filing form with the Commissioner of the Revenue Office if there have not been any changes.

The owner of the vehicle must file an initial form upon acquiring a vehicle or moving into the city. 

Thereafter, the taxpayer only needs to notify the Commissioner of the Revenue if he or she disposes of the vehicle or moves out of the city.

File by Exception as of January 1, 2014: 

You are no longer required to file a personal property return with the City of Petersburg by March 31st of each year . The city has adopted the “File by Exception ” procedure. 

In other words if you have not changed vehicles, purchased a new vehicle, boat, trailer or motorcycle or disposed of a vehicle or had a change of address, you are no longer required to file a return every year. You are required to file a personal property form within 30 days if you: 

(a) Recently purchased a vehicle or recently moved into the city 

(b) Disposed of a vehicle (junked, traded, donated or sold)

(c) Moved vehicle out of the city 

(d) Made an address change 

If not notified within 30 days, a 10% late filing penalty will be assessed and added to your personal property taxes. The filing form is available HERE

Excess Mileage Adjustment 

To claim an excessive mileage adjustment you must provide the most recent inspection slip for the vehicle for which you request the adjustment. If you claimed a mileage adjustment in 2012, it is not necessary to send in an inspection slip each year, we keep the information on file. 

For further information contact: 

Commissioner of the Revenue 

Brittany C Flowers 

804-733-2315 

bflowers@petersburg-va.org 

2. If I sell, trade, junk, or donate my vehicle during the year, can the personal property taxes be refunded.

Yes, the City of Petersburg prorates personal property taxes. The refund is based upon the length of time that the automobile was not owned. You must first notify the DMV and contact the Commissioner of the Revenue at 804-733-2315.

3. If I am active military and not a Virginia resident am I required to pay personal property taxes to the city of Petersburg for my vehicle?

No. You must provide your January Leave and Earning Statement for the tax you are being billed. If your vehicle is jointly owned with your spouse, they are required to complete a Spouse Affidavit stating that they are not a resident of Virginia.

4. If I moved from another locality in Virginia will my taxes be prorated?

If you moved from a prorating locality, yes. 

You should notify the locality you moved from that you no longer live there and also notify DMV of your change of address.

If you moved from a locality that does not prorate, Petersburg will bill you as of January 1 of the following year.

5. Is there a cost for a yard sale?

Yes. The business license fee is $5.00 per day. You are limited to four yard sales per year.

Click here for Yard Sale information

6. I would like to start a business from my home, do I need a business license?

Yes. You must apply for a home occupation permit from the Department of Planning and obtain a business license from the Commissioner of Revenue.

Click here for all Business License information

Click here for Home Occupation permit information

Show All Answers

1. What is the purpose of Pretrial Services?

The purpose of Pretrial Services is to assist Judicial Officers in discharging their duties and in making bail release decisions or in reviewing and amending the conditions of release on bail at subsequent hearings. Pretrial Officers conduct interviews and investigations to provide better information for use by Judicial Officers. 

The information helps in determining the risk to public safety and the assurance of appearance in Court of persons age 18 or over, or persons under the age of 18 who have been transferred for trial as adults held in custody and charged with an offense, other than an offense punishable by death, who are pending trial or hearing. In addition, Pretrial Services provide supervision of defendants placed in the custody of the program and assure compliance with the conditions of release imposed by Judicial Officers.

2. What are the program objectives of Pretrial Services?

To expedite defendant release and improve judicial decision making through the provision of defendant background information and recommendations for use by Judicial Officers in determining or reconsidering the risk to public safety and appearance in court, pending trial. To reduce failure to appears in court and improve public safety by providing custody and supervision to pretrial defendants. To alleviate jail overcrowding, thereby reducing jail operating costs and future capacity needs of local jails, caused by unnecessary detention of certain pretrial defendants. To improve the efficiency and effectiveness of local criminal justice systems.

3. How are clients placed on local probation supervision and referred to PCC?

Individuals are placed on local probation supervision and referred to PCC by Judges in the Juvenile, General District and Circuit Courts in Petersburg and Dinwiddie as a sentencing option, and an alternative to incarceration.

4. What services are available through PCC?

Available services to the court are: probation supervision, alcohol and drug testing, alcohol and drug screening and assessments, referrals for alcohol and drug education and treatment, anger management classes, shoplifting prevention classes, Thinking for Change (T4C) classes, restitution collection and monitoring and community service placement and monitoring.

5. Who is eligible for placement with PCC?

Eligibility is in accordance with Virginia Code 19.2-303.3 and includes: Offenders 18 years old, or considered an adult at the time of conviction, of a misdemeanor or a non-violent felony for which the court may impose a jail sentence.

6. How long is an individual on probation supervision?

A client who has a return to court date established must be supervised until the return to court date, or three months if the client has completed all court ordered requirements, whichever comes first. A client without an established return to court date, the general guideline is three months minimum for misdemeanants and six months minimum for felons. Generally, a substance abuse tested client must remain on supervision until his return to court date or six months, whichever comes first. Individuals remain on probation supervision until the Court has approved their release.

7. What are the responsibilities of the client while under Local Probation Supervision?

The main conditions are as follows: 

•Keep the peace, be of good behavior, and not violate any municipal, county, state, or federal laws and ordinances

•Follow PCC Officer’s instructions and be truthful and cooperative

•Do not illegally use, possess, or distribute narcotics, dangerous drugs, controlled substances, or drug paraphernalia

•Meet with their Local Probation Officer as instructed

•Comply with all court ordered requirements.

8. Does an individual pay a fee for participation in the Local Probation Supervision Program?

Yes, all individuals under local probation supervision will be charged a one-time supervision/intervention fee of $150.00, unless transferred to PCC from another agency, or the fee is reduced or waived for good cause.

9. What if I can’t make my scheduled appointment because of school or work?

It is your responsibility to contact your Probation Officer to reschedule your appointment.

10. Can I choose my community service site?

No, your assigned probation officer will assign you to an appropriate community service site and will make every effort to assign you to a site conducive to your employment/school/childcare schedule(s).

Show All Answers

1. Hours of Operations

Monday - Friday: 8:00am - 5:00pm 

Saturday - Sunday 7:30am - 5:00pm

View Dogwood Website HERE

**Hours may vary due to COVID-19 Pandemic**

Show All Answers

1. Who do I contact for standing water?

Please call our Street Operations Division at 804-733-2415 to report standing water or storm drain issues. 

Hours of operation are Monday through Friday, from 8:30am to 5pm.

Show All Answers

1. A City facility needs repair immediately - it's an emergency. What should I do?

Between the hours of 8:30 a.m. and 5:00 p.m., please contact the Facility Management Division’s (FMD) Administrative Office at 733-2411. 

For emergencies after work hours, please contact 732-4222.

2. What constitutes on emergency?

Emergencies are issues including, but not limited to: roof leaks, flooding, plumbing failures, structural damage, loss of power or other issues that affect your safety or those around you.

3. Who do I contact to report tall grass?

Use this link to report a concern.  Residents can also call the Grass Hotline at 804-324-5748. 

4. Who do I contact for debris pickup?

Contact Central Virginia Waste Management Authority at 804-425-0500.

Central Virginia Waste Management

5. How do I report vandalism of a City building?

Call the Facility Management Division (FMD) Administrative Office at 733-2411 or email us at fmd@petersburg-va.org to put in a service request.

Show All Answers

1. What should I do after a fire in my home?

A fire in your home can change your life completely. Knowing where to begin and who can help you is important. 

The U.S. Fire Administration has published a booklet that can help you get through this rough time. 

This publication will provide you with some valuable information on what you should do after experiencing a fire in your home. 

Click here to view the publication

2. Can I burn leaves in my yard?

No, city ordinance prohibits outside burning leaves within the city limits.

3. Does the Fire Department fill fire extinguishers?

Petersburg Department of Fire, Rescue and Emergency Services does not fill fire extinguishers. 

4. How may I get a tour of a Fire Station?

You must contact us to schedule a tour. 

Remember, even when tours are scheduled, the tour may be cut short or cancelled due to the station receiving an alarm and having to leave. 

To schedule a tour, please contact the Public Educator @ 804-733-2328.

**Tours may be unavailable due to the COVID-19 Pandemic**

5. How do I check my smoke alarm?

Every smoke alarm has a test button, usually in the center of the alarm. 

Press the test button and hold it for a few seconds. 

If it is working correctly, the alarm will sound and will automatically stop when you release the button. 

Remember to test your smoke alarm monthly and change the batteries twice a year.

6. How often should I change the batteries in my smoke alarms?

We recommend you change the batteries in your smoke alarms every 6 months. 

An easy way to remember is to change batteries when you reset your clock for daylight savings time.

7. My smoke alarm is chirping, what does that mean?

Most modern smoke alarms will chirp to alert you the batteries are low. You should replace the batteries and test your smoke alarm. 

Smoke alarms can be purchased at any hardware or large commercial department store.

8. Do I need to put a smoke alarm in every room? How many do I need?

Smoke alarms should be placed outside each sleeping area and on every level of the home, including the basement. 

On floors without bedrooms, alarms should be installed in or near living areas such as dens, living rooms, or family rooms. Remember to test the alarms regularly!

9. What kind of fire extinguisher should I buy for my home?

Homeowners should buy an extinguisher that can handle Class A-B-C fires. 

This type of extinguisher is designed to extinguish fires that usually occur in homes including wood, paper, flammable liquids, and electrical fires.

10. How do I create an escape plan for my home or business?

The four basic steps in creating an escape plan for your home includes: drawing a floor-plan of your home; agreeing on a meeting place; practicing your escape plan; and making sure your exit drill is realistic.

11. How should I plan for a disabled family member during a fire?

Assure that you have a well-defined escape plan. Make sure that people who are confined to a wheelchair have immediate access to their wheelchair when an emergency occurs.

12. What should I do if I smell an odor of natural gas?

Leave the area immediately and dial 911 from a safe location!

13. Why am I not supposed to drive over a fire hose?

The hose can be damaged and any firefighter at the end of a nozzle will have the water interrupted and possibly cause injuries or death. 

Any hose that is driven over without protection has to be taken out of service and tested.

14. What should I do if I see a downed or arcing electrical wire?

Call 911 immediately. Downed and arcing power lines are a very dangerous situation! Do not approach any area with downed power lines.

Show All Answers

1. Where do I find more information on FOIA?

Please note that as of September 1, 2019, the City of Petersburg will resume reasonable charges for FOIA requests as per § 2.2-3704. 

This may include charges for any outstanding FOIA requests that have not been fulfilled.

You can find more information HERE

Click Here for Commonwealth’s Attorney FOIA

2. What is the Virginia Freedom of Information Act?

Under the Virginia Freedom of Information Act (FOIA), citizens of the Commonwealth and representatives of the media have the right to examine public records.

Show All Answers

1. What jobs does the city have available?

You can view information about available jobs by viewing our Employment Opportunities.

2. What if I don’t have computer or internet access, how can I apply to the City of Petersburg?

Applicants can come to the Department of Human Resources to use computers (no printing or flash drive capabilities) at 3811 Corporate Road in Petersburg or visit the Petersburg Public library.

Contact the Human Resources Office: 804-733-2348, HR@petersburg-va.org

**Options may have changed due to the COVID-19 Pandemic**

3. How often are new job openings released?

New job openings are released as needed.

4. Can I still apply for a job if I missed the deadline?

Once a closing date has passed, no additional applications will be accepted.

5. How will I know if I’ve been selected for an interview?

You will be contacted by a department representative to schedule the date and time.

6. How can I determine if I meet the requirements for the position?

The job requirements such as education levels and years of experience are listed in each posting. 

In order for an applicant to be considered for employment, they should meet or exceed the general job requirements. 

You should include not only paid work experience, but all other experience which may apply to the job (i.e., volunteer experience, licenses, professional affiliation, classes you have taken, training you have received and any other special qualifications). 

Failure to include information requested could result in the rejection of your application. With accurate and complete information, we will determine whether you meet the minimum qualifications for the job.

7. Can I update my application after it has been submitted?

Once an application has been submitted, you cannot go back and change any information for the position applied. 

However, if you need to update your contact information, you can do so by logging back into your account and clicking on the ‘Account Settings’ link under your username. 

The updates will appear in your profile.

Show All Answers

1. What is the target population?

Juveniles and their families before intake, adjudicated delinquent, Children In Need of Services (CHINS) or Children In Need of Supervision (CHINSup) through non-secure programs and services. 

Traffic offenders may only be served through VJCCCA funds if their offense rises to the level of a misdemeanor or felony.

2. What are the office hours?

Monday - Friday (8:30 AM - 5:00 PM)

Show All Answers

1. What time can I expect the tennis courts lights to come on?

The tennis courts lights are scheduled to come at each day - 6:00PM to 11:00PM

2. Where is the Petersburg Sports Complex?

The Petersburg Sports Complex is located at 100 Ballpark Road, Petersburg, Virginia 23805.

3. Can my organization rent a park for a gathering?

Yes, your organization can rent a park. Please call the Parks and Leisure Services Office at 804-324-4014 or 804-324-4015 for additional information.

4. When can I apply for a summer job?

Please sign up for the Notify Me Program (Recreation Alerts) - HERE

Once you register - you will begin receiving Recreation Alerts. 

As soon as the City announces summer job opportunities you will receive a text or email with an Alert concerning Summer Jobs.

5. Is the Appomattox River Park located in the City of Petersburg?

The Appomattox River Park is located in the County of Dinwiddie, Virginia but the park is owned and operated by the City of Petersburg. 

Virginia Power donated the land to the City of Petersburg. The park is opened from April 1st until October 31st.

Show All Answers

1. Who can I contact for route information to include fare, times, and track numbers?

Please call 804-733-2450.

2. Who can I contact for details on how to transfer routes?

Please call 804-733-2460 for information about transferring routes.

Show All Answers

1. How do I receive the City's newsletter or press releases?

You can sign up to receive the newsletter and City announcement alerts HERE

To receive press releases, email the Petersburg PIO at fosoba@petersburg-va.org.

Notify Me

2. What is the City's public access channel?

The City’s public access channel is Channel 15 for Comcast customers.

3. Does the City have social media?

Yes! The City has Facebook (@CityofPetersburgVA), Twitter (@PetersburgV), and Instagram (@Petersburg_VA). We encourage you to follow us on all of our social media accounts.

Show All Answers

1. What is the City's bidding process?

The City of Petersburg’s purchasing process is a combination of centralized & decentralized systems, with set thresholds that determines which solicitation method will be used.

Click here for the Bidding Page

2. How do I get my company on the City's bidder's list?

Complete the vendor application. The application can be found on the City’s website under "Bidder’s List Application" - HERE

Sign up HERE to receive immediate bid posting alerts

3. Who originates the requirement for an Invitation to Bid or Request for Proposal?

Normally, the using department submits a requisition to the Purchasing Office for a specific requirement.

4. How does the City advertise goods and services?

Formal bids and proposals are posted on the Bid Board in the Purchasing Office and are always posted on the Purchasing Office’s website "Bids and Proposals." All Requests for Proposals (RFPs) are required to be advertised in a local paper of general circulation.

5. Does the Purchasing Office buy goods and services for all City offices?

The Purchasing Office has the responsibility to purchase or lease all supplies, materials, equipment, and contractual services for the use of the City and its Agencies, as needed.

Show All Answers

1. What do I need to do if I am injured on City property or my property is damaged by the City?

Please call the Risk Management Office at (804)733-2300 Ext 2445. 

You will be asked a series of questions such as: name, date and time of incident, location of incident, description of incident, and injuries/damage sustained. 

An investigation will be conducted and a claim will be submitted to the City’s Insurer.

2. I would like to have an event (meeting, party, wedding, block party, etc.) on City property. What is the process?

Click HERE for the Special Event Permit Application.

Show All Answers

1. Who do I contact if my trash was not picked up or I want to schedule a bulk pickup?

Call the Central Virginia Waste Management Authority hotline at 804-425-0500.

2. Who should I contact to report high grass?

Grass and weeds in excess of (12) inches may be in violation of Petersburg City Code 50-63, 98-22 or 98-126. 

If you believe there is a violation of this section, please use this link to report a concern.  Residents can also call the Grass Hotline at 804-324-5748.

Show All Answers

1. When my sewer line is backed up or clogged, who should be contacted?

Call Public Utilities at 804-733-2407 so that it can be determined if the problem is the responsibility of Public Utilities or the resident / private citizen.

Show All Answers

1. Can I use a PO Box to register to vote?

Only as a mailing address and only if it is within the City limits with a zip code of 23803, 23804 or 23805. 

You must provide a physical street address as the City votes by a Ward system and your physical street residence address places you into the Ward where you will vote. 

There are exceptions that may legally qualify to non-publish yet requires that you meet certain statutory requirements for Law Enforcement, court ordered protective orders, or registered with Attorney General’s address confidentiality program.