FAQs • Petersburg, VA • CivicEngage

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Who do I contact to report tall grass?: Use this link to report a concern. Residents can also call the Grass Hotline at 804-324-5748.

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Facility Management

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1. A City facility needs repair immediately - it's an emergency. What should I do?

Between the hours of 8:30 a.m. and 5:00 p.m., please contact the Facility Management Division’s (FMD) Administrative Office at 733-2411.

For emergencies after work hours, please contact 732-4222.

2. What constitutes on emergency?: Emergencies are issues including, but not limited to: roof leaks, flooding, plumbing failures, structural damage, loss of power or other issues that affect your safety or those around you.

3. Who do I contact to report tall grass?: Use this link to report a concern. Residents can also call the Grass Hotline at 804-324-5748.

4. Who do I contact for debris pickup?: Contact Central Virginia Waste Management Authority at 804-425-0500.
Central Virginia Waste Management

5. How do I report vandalism of a City building?: Call the Facility Management Division (FMD) Administrative Office at 733-2411 or email us at fmd@petersburg-va.org to put in a service request.