Public Utilities Billing

City of Petersburg Announces New Utility Bill Format for Customers

Residents are able to view and pay their bills online at Bills can also be paid in person at City Hall (135 N. Union Street), any SunTrust bank location and the drop box located in front of City Hall. For issues with utility billing, please call (804) 733-2349 or email . Business hours are Monday through Friday 8:30 a.m. to 4:30 p.m.

We thank the City of Petersburg residents for their patience and cooperation during this time. 

Establishing New Services and Account Information
Find information about making changes to your account.

How to read your bill
Explanation of the three dates on each billing statement, usage conversion, inaccurate billing information.

Rate and Increase Breakdown
Chart showing detailed annual rates.

Overview, billing, and benefits.

Courtesy Notifications
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Leaks and Adjustments