Social Services

The mission of Social Services is to deliver quality services to people in our community that will promote self-sufficiency, responsibility, and safety.

Core Values

  • Personal accountability for actions, outcomes, and process improvement
  • Respect for ourselves, our clients, and each other
  • Dedication to the people we serve
  • Honesty and integrity
  • Knowledge

Winter Hours

The Petersburg Department of Social Services will begin winter hours of operations beginning Monday January 3, 2022. The winter hours will be Monday through Friday from 8:00am to 4:30pm. Regular hours will resume Monday March 14, 2022 with the on-set of Daylight Saving Time. 

  • Regular services will still be available. 
  • Appointments will be scheduled daily. 
  • Walk-in customers will be seen from 1:00pm to 4:00pm daily. 
  • EBT cards pickups will continue to be scheduled daily from 10:30am to 12:00pm and from 1:00pm to 3:00pm. 

Appointments can be scheduled by phone at 804 861-4720 or via email at local730@dss.virginia.gov

Holidays Observed

Please note that on the following holidays the Petersburg Department of Social Services will be closed:

New Year's DayLabor Day
Lee-Jackson DayColumbus Day
Martin Luther King, Jr. BirthdayElection Day
George Washington DayVeterans Day
Memorial DayThanksgiving Day (including the Friday after Thanksgiving)
JuneteenthWinter Holiday (December 24 & 25)
Independence Day